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...Question: A customer of ours has a 2013 Audi A3 Sportback with a squeaking/creaking noise from the front of the vehicle when driving over rough roads. We have heard the squeaking/creaking noise on a road test but when the vehicle is in the workshop we cannot find the cause of the noise. Do...

...VW Passat CC: Cracking noise from load area when driving over uneven surfaces Question: We are having difficulty finding the source of a cracking noise from the load area of a 2010 Volkswagen Passat CC, when driving over uneven surfaces. We have heard the cracking noise on road tests bu...

...Lexus NX: Hesitation when accelerating above 3000 rpm Question: We have a customer with a 2015 Lexus NX 200, who is complaining that they have a hesitation when accelerating above 3000 rpm. There are no trouble codes stored in the ECM fault memory. We have experienced the hesitation on...

...Golf MK V: Knocking when moving off or changing gear Question: We are struggling to find the cause of a knocking noise from the front of a 2006 Volkswagen Golf, when moving off or changing gear. We have checked the condition of the engine mountings, and they are all OK. Have you come acro...

...Question: We are having difficulty diagnosing some faults on a 2013 Toyota Prius. The hybrid drive system warning lamp and engine malfunction indicator lamp (MIL) are illuminated. Also, the hybrid battery pack is overheating. We are not hybrid vehicle specialists and we are reluctant to ge...

...Seat Leon ST: Engine overheating with warning message on instrument panel Question: We are experiencing a problem with a 2014 Seat Leon ST 1.6 TDi. The engine coolant temperature (ECT) gauge goes to full hot, and a warning message requesting the driver to switch the engine off is displaye...

...Autodata Volvo XC60: Abnormal noise from engine bay when driving Question: A customer of ours has a 2011 Volvo XC60, and they are complaining of an abnormal noise from the engine bay when driving. We have heard the noise on a road test, but we are having difficulty finding the source of t...

...We recently had a call from a garage regarding a 1992 Mercedes SL500 model W129. The customer had been having flat battery issues for some time. He took the vehicle to his local garage for checks on the battery and charging system, which passed without any problems found. On questioning th...

...Toyota Auris: Steering operation not smooth when turning Question: A customer has noticed that their 2013 Toyota Auris' steering operation is not as smooth when manoeuvring or parking as it used to be. Recently the driver's footwell carpet has been wet after heavy rain but we are unsu...

...Opel Astra-K: Brakes binding Question: We are having difficulty finding the cause of a brake binding fault on a 2015 Opel Astra. The brakes are being lightly applied without the pedal being depressed. We have checked the brake calipers and they are not sticking. Can you assist us? Answ...



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